I'm working with another developer and she is having trouble generating TTS. Every time she tries, Captivate crashes. She has uninstalled and reinstalled Captivate per Adobe's recommendation. Nothing seems to fix the problem. The thing is, she can send me the cptx file she created, and I can generate the TTS with no trouble at all. This indicates to me that it isn't something in the way she has written and/or copied the slide notes, but rather something with how Captivate is installed.
Has anyone run into this issue? It's a real problem, and it delaying a lot of our projects.
Any help would be appreciated!
Thanks.