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Slide background image mixes with background image of another slide

February 1, 2018, 5:13 pm
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I'm using Captivate 2017 on a PC.

 

I'm getting a strange effect when playing a screen recording demo which must be a bug.

 

In the demo there is a series of 3 slides. Each slide has a background image - for example Background46, Background47, and  Background48. These are still images, not full motion swfs.

 

Each slide shows its own image correctly when looking at them individually and playing them on the timeline.

 

But when I publish as a video or play the series in the previewer, Background46 displays correctly,  Background47 doesn't display at all, and parts of Background46 appear behind Background48 - as if there were holes or transparent areas in 48 where 46 shows through.

 

I checked these image in Photoshop and there are no transparent areas in them.

 

What is going on and is there a way to fix it?

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Translation: Captivate only exporting captions, not closed captioning as well

August 25, 2016, 1:44 pm
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I tried exporting my Captivate 9 project  File > Export > Project Captions 7 closed captions

 

The document produced only shows all of the on-screen text (i.e. captions) not the closed captions.

 

Why?

How can I fix this for my translation?

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Export of Closed Captions crashes with a "fatal error"

February 1, 2018, 5:52 pm
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I'm posting this after weeks of trying to sort it out & following others with the same problem & no solution.

Every time I tried to export "Project Captions and Closed Captions", Captivate crashed with a "fatal error" message, creating a .doc file that would only open as "Read only" that was a blank page (except for the Adobe Captivate heading and date). Closed Captions would not print to handouts either.

 

I found the bug. Quite simply, Captivate does not accept empty closed captions, with no text (e.g. required during a break in the voice audio, as closed captions apparently have a start time but no end time). On export, creation of the Word file sticks at this point. Even closing Word isn't enough. I had to go into Task Manager and close the background process of Word. On opening Word after that, it opens an "Autosave" of the captions file where the text displays up to that empty caption!

By typing a space into the empty captions, everything worked properly: I could export closed captions & handouts - AND Import > "Project captions and Closed Captions..." is suddenly active again! And works.

 

Engineers should enable Captivate to operate with empty closed captions, even if it's just by including an invisible character by default.

 

Now to try & pack a proper Trial into my last available 9 days!

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Localization and Translation

August 30, 2017, 12:12 pm
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How do you export on screen text for translation, and then re-import it into the course?

I'd also need to export the slide notes / closed captioning at the same time.

Is there a process for this in Captivate 2017?

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Unable to print handouts or export captions in Adobe Captivate 2017 (Mac)

June 20, 2017, 6:59 am
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I've had this issue with previous Captivate releases, and I'd hoped it would be resolved with 2017, but it persists. I'm working in OS X Yosemite, running Captivate 2017 (v. 10.0.0.192) and Microsoft Word 2016 (v. 15.33). I've attempted exporting project captions and closed captions as well as printing handouts w/slide notes, both numerous times, and each time I get the following error messages:

 

When exporting captions:

 

When printing handouts:

 

I've tried, as some have suggested, the workaround of saving Adobe Captivate.dot as Handouts.doc in the Gallery > Print Output folder, as well as attempting the operations with blank Word documents open, Microsoft Word closed completely, and everything in between. Not sure what else to try, but I'm open to suggestions. I have many, many slide notes to print, and I'd hate to copy them slide-by-slide. Any thoughts?

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Copying Closed Captioning to Video CC

December 8, 2017, 1:54 pm
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Is there a reason why the start and end times of the captions are not transferrable when applying the captions/notes to Video CC from Closed Captioning. I made the mistake of splitting the video and audio in separate files to use in Captivate (it's easier to caption when you can see the waveforms in the audio captioning window and more difficult since the waveform is not an option in the video caption window) so now on export, the audio and video are not synced.

I figured performing the below action of checking the CC column and the Video CC column of check boxes for the captions would solve my issue.

1_Slide notes window

I expected the Edit Video Timing timeline to reflect the Slide Audio Closed Captioning timeline below.

2_CC Audio

Unfortunately, instead of the caption markers at the appropriate time slot, they are all on top of each other at the 0:00 mark.

3_CC Video

Is there a logical reason for this? But more importantly, is there a better way to apply the captions from audio CC to Video CC? I thought if I could export then import the captions but the import Project Captions and Closed Captions is inactive option (its highlighted out so I cannot click on it).  Any suggestions?

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Export a valid caption file from Captivate?

November 12, 2016, 1:06 pm
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I have captivate projects with captions, but the captions are just part of the skin and irrelevant when I am exporting an mp4. I can export captions as a Word file, but what I get can't be turned into a valid caption file by saving as txt  and then changing the extension. The Audio item id is there and the closed caption id but there is no time code. The captions aren't formatted for srt or .sbv, there is no timecode. I could create one manually, using the timeline as a guide, but that's not why I am using the software!

 

Captivate 7, Mac OS 10.11.6

 

Solutions?

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Export to Video and include Captions

August 23, 2016, 11:49 am
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I am looking to export as video with the captions embedded. Is this possible? Up until now I've only exported to HTML/F4V with closed captioning,

 

The only program I've ever found able to do this is Adobe Encore, which is becoming obsolete (and even still it was never super "close caption" friendly-- they were considered "subtitles" actually.)

 

Any suggestions for embedded captions? And any tips for exporting Captionate project to Video?

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Captivate 9 "Export Project Captions and Closed Captions" is not picking up the closed caption / slide notes text

April 14, 2016, 8:56 am
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When I select in Captivate 9: "Export Project Captions and Closed Captions" the exported Word file is not picking up the closed caption / slide notes text, but it IS pulling out the onscreen text.  It is not a font color issue. Thx.

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Captivate run an embedded unity game

March 17, 2017, 1:28 pm
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Does anyone know if there is a way to have a running unity build working in captivate. Basically we want to have it when someone goes to its slide, the game is already running in the slide. I know I can export unity to an webgl and have captivate open a webpage with unity running but we are wanting it to run in captivate itself. Any ideas or help would be greatly appreciated.

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JavaScript disappears in advanced action.

July 3, 2016, 5:03 pm
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Don't know why this is happening, but when I try to execute JavaScript in an advanced action, the JavaScript disappears in the script window before. I've attached the script below (basically assigns random numbers to different variables)

 

Any help would be appreciated. Thanks

 

 

 

var numArray = [1,2,3];

var numStr

var i = 1;

var arrSize = numArray.length + 2;

while (i<arrSize){

getRandom();

i++;

}

function getRandom() {

var myMax = numArray.length

var myArrRand = Math.floor(Math.random() * (myMax - 0)) + 0; // random place in array to use

var myRand = numArray[myArrRand] // get element from array

  var assignedNumber = 'ShowAnsBox' + i;

                window.cpAPIInterface.setVariableValue(assignedNumber, myRand);

  numArray.splice(myArrRand,1);

}

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[Captivate 2017] - Drag and Drop not visible

February 2, 2018, 2:43 am
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Hello,

 

I'm having a lot of problems with Captivate.

One of them, I encounter: When I try to visualize my Drag And Drop, my items do not display ...Dranganddrop_Bug.PNGDranganddrop_Bug01.PNGDranganddrop_Bug03.PNGDranganddrop_Bug023.PNG

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How to show and hide "Group" in Captivate 9?

September 28, 2016, 2:48 am
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Single objects can be hidden using advanced actions but not groups. Is there any way to do this in captivate 9 ?

 

For Example:

 

Cp. show()

Cp. hide ()

 

This does not work for groups.

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Captivate 2017 32-bit fatal error crash

January 13, 2018, 4:54 pm
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Greetings all,

I'm running the 32-bit version of Captivate 2017. It's constantly crashing, no specific pattern to it. Upon saving, clicking to a new slide, etc. 

I'm running it locally, not across a network, with a local user profile, however I am not an administrator of this machine; it's not permitted due to company policy.

However, I'm not sure that would make a difference as I see others have had this same issue while running it as Administrator.

I also see that same individual who was experiencing this was only able to resolve the issue by installing the 32-bit version.

Unfortunately I'm already on that version so that's not an option.

I've cleared the cache and renamed the backup file so am working from it, since experience working with a .cptx file that previously crashed taught me it is irrevocably corrupted.

But it's still crashing.

Would appreciate any suggestions; otherwise I'll plan for the 3-hr support call with Adobe.  :|

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How to link a movie with timeline?

February 2, 2018, 6:30 am
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i am using captivate 2017 on Win7 Enterprise, 64Bit.

I have an issue, that if i insert a short clip into the e-learning, the clip is running independent from the timeline. So if i press pause, the clip continues and its not synchronized anymore with the audio from the time line.

i need help, because this is really a bad thing, if its not possible.

thanks in advance.

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index page with status

January 20, 2018, 3:25 am
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Hi all,

I'm building an eLearning and I have build an page that will function as a index page. Now my client asked me a few things and wanted to know if that is possible.

Lets say the eLearning will have 20 slides and the index page is slide 4. Now on every slide I will have a button that jumps you back to slide 4 (the index), but in a way people should be able to go back to the slide that they came from. SO if they jump from slide 20 to 4, they should be able to jump back to 20.I'm assuming I will have to work with actions like "       j     ump to previous page" but i'm not sure what would be the nicest way to do this without confusing the user.

My other question is this. On that index page you can show hide a few layers. You can view the structure of a cow, skin, skeleton etc. but every item will be discussed in the eLearning. So I made toggle switches to show hide the layers. Works perfect! next to the switches are the names of the items Skin, Skeleton etc. as text fields. Now skin will be discussed on slide 5 till 10 for ex ample and skeleton will be discussed in slide 11 till 15. Now the clients wants these text fields to link to those slides (no problem) but when you come back to the index (with the back to index button as mentioned above) He wants the text to have a different color, so that the user knows which subject He/She already checked. Is this possible to build?

Any tips or help is more than welcome!

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Every time I click device demo, it says my device is not connected, how do I connect my device?

February 2, 2018, 10:21 am
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All the other options work, just not the recording what I am doing on my screen.

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Insert HTML 5 Animation created in Adobe Animate CC into Adobe Captivate 9

May 22, 2016, 10:08 am
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I am creating simple animations, using Adobe Animate CC.  My objective is to import these animations into Adobe Captivate 9.  So, I am publishing my Animate CC content to .OAM files, then inserting into Captivate 9.  Here is the problem.  The .OAM files don't scale between different devices.  So, when the .OAM is inserted into Captivate 9 it looks great on a desktop.  But, the 700px wide .OAM file is partially obscured when viewed on a phone.

 

Help?

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Grouping objects

February 2, 2018, 11:48 am
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I have a slide which has a number of images and text that I grouped together.  I called this group "grp_01" .  I created an advanced action to hide grp_01 when a button is pushed.  Now I added more text objects to the slide.  I would like to add this new text objects to the "grp_o1", but I'm not sure if there is an easy method to accomplish this.  Right now, I ungroup the "grp_01" and select the items to be group, and then Group  Cnt+G.  But the reference to Grp_01 in the advanced action is gone.  Is there method of adding an item to a group without having to perform an ungroup?

 

Thanks. 

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Runtime Dialog buttons blank Captivate 10.0.0.192

June 11, 2017, 5:28 pm
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Hi, I'm running Captivate 10. My runtime dialogs do not have any text on the buttons. I thought it was a problem with the settings in Object Style Manager, but that didn't help. I'm using the white template publishing to HTML5 content. I can get them to show up in other templates, but I am modifying courses created previously in Captivate 9 (where the runtime dialog buttons worked with this template). Thanks for any and all help.

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