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Does quiz remediation allow failure?
In prepping for completing a training I wanted to test out the remediation feature so I created a new Captivate 7 project and attempted to implement it there. What I’m finding is that with remediation...
View ArticleText entry shortcut doesn't work in HTML5
Hi, everyone. I'm working on a series of Captivate 7 projects teaching the user how to use a bit of software. In the assessment, I set the text entry boxes to have the shortcut key of <Tab> to...
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Problems with video demo editing....
Hi,I have created and edited a video demo, which while under the Edit Video Demo mode, all works as expected, but when I returnin the the slide in the filmstrip with the slide that I had done the video...
View ArticleSimulation-failure captions won't display
The failure captions won't disply in a simulation, only the hint caption. I removed other interacitve buttons and it still doesn't work.
View ArticlePreview in web browser shows blank screen
Hello all: When I do a preview in web browser, I get a blank white screen that points to a temp location on my system. Anyone know how to make my web browser preview work? I tried deleting my...
View ArticleObject appears before effect is applied Captivate 6
Hello, I have a bunch of objects that time in various parts of the slide. The problem comes that every object that has an entrance, Fade Zoom In, Scale, Fly In, etc. will for an instant appear before...
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Help me recover my Captivate 6 project?
I have no idea where to start... someone please help I created it and then exported a zip (using html5 etc), but then the pc crashed and all I have left is the zip file (scorm) and nothing else... any...
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Captivate 4.0 freezes consistently, so I cannot open my coworker's project:
When I open a CP file in Adobe Captivate 4.0, it stalls on "Copying first run files for a minute", but it gets past that (at some point in the past, I remember it would be permanently stuck there)....
View ArticleAudio track locks up the application
When I double click on the audio track to edit it, the software locks up and doesn't allow me to edit the audio and I can't do anything on the project. I need to go to Task Manager and then shut it...
View ArticleDrag and Drop: How to display different captions (on success) for diff source...
Hi---hope this is a relatively simple question! I'm setting up a drag-and-drop interaction with multiple correct answers (in this case, 3 source objects and 1 destination object). I would like to...
View ArticleGlossary Interaction in CP6 and HTML5
I'm having a problem with the CP6 glossary interaction when published to html5. Any glossary search term that has two or more words (such as "Case Tree") does not work. The term appears in the left...
View ArticleDifference of SCORM file between verion 5.5 and verion 7
Dear, I've been used Captivate 5.5 to create a SCORM 1.2 file for company LMS. But new SCORM file published by Captivate 7 is not compatible with our LMS. What is different between them and what can I...
View ArticleQuiz percentages not reporting correctly to LMS
I am new to this and my first project is not reporting scores correctly to the LMS. The course runs great and the quiz runs all the way thru but the percentage reported is incorrect. For example, the...
View Articlehide next button until submit is pressed (on a non question slide)
Hi there - we have a non question slide which has a series of drag and drops Out quiz settings are set to 'answer all questions' - but this is not an offical question slide so the user can just click...
View ArticleCaptivate 6.0 does not open linked PDF correctly
Hi everyone We have Captivate 6.0.0.199 and are creating a project that will be delivered OFFLINE (either as html or as exe).Within the project there is a button that links to an external PDF...
View ArticleCustomizing smart learning interactions
I have tried over and over to customize a smart learning interaction (text size, color, etc.) but when I publish it reverts back to the default settings. How do I get it to save and publish my...
View ArticleDoes anyone have a telephone # for Adobe Captivate support?
I have a service case that has been open a month. I have no resolution, and little contact from Adobe.
View ArticleProblems with e-Learning Suite & accesing my account
Hi, First I can't run my e-Learning Suite, particularly Captivate 5.5, when I try to run it, a square box jus saying "Adobe Captivate!" appears on screen. It begins to happen since I updated to...
View ArticleAudio recording in Captivate 5
We recorded a live demonstration with Adobe Captivate 5, but the audio was not recorded. We connected speakers to the laptop. Can this be the reason for that? If yes, please let us know to record the...
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