Background:I had originally downloaded the trial version, then downloaded the full. During the download, I managed to dowload the file twice, so I deleted the duplicate files and also copied the files to out IT folder for backup.
I think during this I had mistakenly moved the files and am not sure where to find them.
First issue: I couldn't see characters when I tried to insert them
Solution: Download access files
Next Issue: in the final step of installing access files, I received an error "Windows cannot find 'C:\Users\mmughal\AppData\Local\Adobe\OOBE\PDApp\core\..\D6\.. \DECore\Setup.exe'. Make sure you typed the name correctly, and then try again. But it would not allow me to chnage the file location.
Now: I cannot unistall the product through Control Panel or re-install, or install other adobe trials.