A course built using Captivate 6.1 running in a Cornerstone LMS has stopped allowing a user to retake a test after failing it twice. The test is a combination of simulation actions and standard multiple choice questions and it is during the standard questions sections that the problem becomes apparent. The question answers are unavailable and the Submit and Clear Answers buttons are missing.
Settings:
Allow backward movement: yes
Allow review: yes
If failing grade: Infinite attempts
Example of user's experience:
In case it would help to see the test itself, here is a copy of the test portion only of the course: https://dl.dropboxusercontent.com/u/7431696/Cap6_testissue.cptx
What can be causing this, (what am I doing wrong), what can be done?