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How Do I UNLOCK parts of a presentation?
This may be incredibly basic- but it is my first day trying to use Captivate 9. There are text boxes and screenshots that I need to "copy/ paste" and I can't access the text because it is locked (I...
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Captivate Installer is Showing Up Blank
I have been trying to install Adobe Captivate for the past two days. The installer for it keeps showing up blank when I run the setup file. The only thing that has been installed are the "readme" files...
View ArticleProblems with Accessible Quiz Slides in Captivate 9
From my understanding, The Multiple Choice and True/False quiz slides should be key board accessible; meaning rather than clicking the user should be able to press tab/enter to select answer choices....
View ArticleDefine variable on-slide before publishing?
I'm wondering if it's possible to include fillable variables on a hidden slide at the beginning of a course for developer use to be completed before a course is published. Specifically a couple of...
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Get ghost words/objects from previous copied content
Hi all, I'm using Cp 2017. I have been running into this same problem multiple times, and can't cleaned up those ghost words and objects. Below are the steps how I get those ghost words/objects. I...
View ArticleCharacter insert does NOT work 11.5.1.499
I'm trying desperately to insert a character.On windows PC. Running captivate as administrator.I went to Media > Characters.The Assets tab is totally blankThe Downloads tab is totally blank. Only...
View ArticleCaptivate 1 not working. need to get it running
I'm going over some legacy captivate files, that built SWF (flash) files. I'd like to open up Captivate 1.0 and start working on them. I pulled out an old known working laptop, ran Captivate, Activated...
View ArticleCaptivate 2017: Content not sharp when the project is created via PowerPoint...
I use PowerPoint to collect all screens and use the speaker notes to convert to TTS.Works all fine.But the final content on the project, as well as published, delivers no sharp images.All images are...
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Smart shapes are not showing up in my preview
Hello, I have a video with smart shapes set to begin after some specific seconds. when I preview the project, the smart shapes never appear but the video continues to play. This isn't the first time...
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Newbie struggling to publish in HTML5
Hi Guys, I am new to Captivate and am struggling to publish my course. I am creating this for a college class, and it requires publishing in HTML5, but when I go to do that, I get a window pop up that...
View ArticleCaptivate 2019 Error Installing
Attempted to install Captivate 2019 on Win10 PC (government/corporate environment, restricted access). IT Support ran install as administrator, but had same error. Captivate installation shows blank...
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Tabbing functionality not working in published html5 only simulations
Hello! I published a simulation in html5 only. The simulation includes fields in which the user must press the Tab button to move forward in the simulation. When the Tab button is pressed, the...
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Captivate 2017; PhoneGap 3.7.0 not supported Error
I am using the Trial of Captivate 2017. I would like to test the "Publishing for Devices (App)". the PhoneGap desktop App shows "listening on 192.168.178.21:3000". After pressing"Publish" processing is...
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VR captivate html file not working on iPhone
I have created the VR captivate project and placed it on the server, Now I am opening the project in the iPhone but it is not working in VR mode.It is stuck when running in VR mode. Message was edited...
View Articlevideo capture
Could someone tell me the settings for saving video capture to the best quality HD mp4 files. The size of the files dont matter as its for use on local computer. Does Captivate only record at 15fps?
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Captivate 2017 Carousel Widget issue
I am trying to insert an interaction (Carousel) widget and there is neither Close button nor OK/Cancel displayed on the pop-up. I cannot complete the task and I have to press Esc to close the pop-up....
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Adobe Captivate 2017 Missing Mainbar
Hello I have the following problem, when I start Captivate 2017 the normal view with the mainbar does not come as on my old PC.It's like in the screen, without the bar and the small windows with the...
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Captivate Crashing when Importing PowerPoint
Getting the following error at the end of PPT import. It parces thru the entire deck, then when it jumps from 50% to 60% the following error is thrown, wat could this be or how could we start...
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Problem downloading assets in new 11.5.0 version
I'm loving a lot of the features in the new update, but I'm running into an issue when trying to download new character assets. I can browse the characters just fine, but after I click the download...
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Captivate 2019 - Not letting me add background audio from popup window
Hi All,I have been using Captivate 2019 for some time now and have developed several projects/trainings. Most of these trainings, I add slide audio (narration) and background audio that loops...
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